Q: What exactly does website migration mean and what does it involve?
A: If your current hosting provider can no longer satisfy the demands of your website, or when you face regular network downtime, or if you have to wait for hours for the technical support team to get back to you, it might be a clever idea to swap your provider, i.e. to transfer all the files for your web sites as well as your databases from your present provider to your new provider. At Hosting-24-7, we understand that this can be difficult and time–consuming. That’s why we will accomplish all that for you at no cost!Our capable technical staff members will move your web site content from your current hosting provider to us. Our techs have broad experience migrating web sites and are able to handle everything – from a traditional WordPress blog or Joomla™–based website, to a highly elaborate, custom–made web app.
Q: How much time will it take for my site to be migrated over to your platform?
A: We try to implement all website migrations ASAP. Yet, we don’t have a fixed time frame for website migrations. There are several facets that you need to take into account – the actual size of your website and the workload of our website migration team, etc. We always strive to carry out each migration in less than 48 hours. With smaller–sized sites, our team typically manages to finish in less than 24 hours.
Q: Do you require something from me before you start transferring my web site?
A: Yeah. We will need to have the name of the site that you want us to migrate. We’ll also need a way to log into your present web hosting account so that we can get the content associated with your website.
Q: The login info for my hosting account is delicate. How can I rely on you?
Q: Will there be any downtime for my site?
A: While we migrate your website, it will be available both in your hosting account with us and in your account with your former web hosting provider. Once the transfer is complete, we will make sure that everything is working properly and that the integrity of your web content is not compromised before notifying you that the migration is done. Then we will instruct you how to move the domain name over to your web hosting account with us and how to change the DNS records.
Q: Will my current web hosting provider find out that I am leaving them?
A: Nah. Apart from your login credentials for the Control Panel, we don’t need anything. We’ll never contact your hosting provider. They won’t know anything about the transfer either.
Q: Which web hosting platforms do you support?
A: We can migrate your website from any hosting provider or any Linux–powered web hosting platform so long as we can acquire access to the Control Panel and there’s FTP access available.The only sites that we can’t migrate are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.