Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • In the Web Hosting Control Panel you’ll find a detailed Help section featuring a myriad of instructional articles and frequently asked questions. They are answered by our support team of trained technicians. Simply fill in your question and our intelligent software will provide you with the best possible answer.

  • Top quality support service
  • Video Tutorials

  • We have prepared a collection of instructional video tutorials that visually explain how you can address a typical problem related to your Linux web hosting packages account. You’ll find the how–to video clips in the Help Center section.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Time Guarantee

  • Our semi–dedicated servers are backed up by a 24x7 customer care service and come with a 60–minute support ticket response guarantee. Our experienced technical support engineers will be available 7 days a week and will sort out any issue that you may possibly chance upon within maximum 1 hour after the helpdesk ticket submission. In the majority of instances, an answer will be provided to you in less than 20 minutes.