Support Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Response Warranty

  • Our technical support Department is on–line nonstop to respond to every one of your service requests. Every ticket you post to us will be responded to within less than 1 hour. If your situation demands help from one of our administrators, we are going to address the ticket to the person on shift and will notify you that the situation is being resolved.

  • Top quality support service
  • Top–quality Technical Help Service

  • We are on–line for you 24/7 to offer help and client support and to aid you with any trouble that you could encounter as you are maintaining your virtual server. We can easily help you with all pre–installed software, including your OS, server admin panel (based on the VPS type) and the Web Hosting Control Panel produced 100% by our developers.

  • Intuitive help center
  • An Intuitive Help Section

  • A descriptive and constantly updated articles base is integrated into our in–house built Web Hosting Control Panel. It gives you quick tips about how to conduct all of the essential web site administration jobs. The Help area gives you exhaustive how–to articles and reviews and step–by–step video courses. You can open the Help section by clicking the Help or Video buttons in the upper right corner of each Control Panel section.