Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Providing high quality support on–time is our main priority, so we back up each Linux web hosting packages plan with a one hour ticket resolution guarantee. As soon as you supply a ticket or post a message, our client tech support crew will do all they could do to generate the most acceptable resolution for your issue and to provide you with help and advice in due time.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us at any time required. Our staff of consultants will undoubtedly be on–line for you 24x7x365 to respond to all your questions and to address any concern you will have. You are able to open a tech support ticket from the Hosting-24-7 Web Hosting Control Panel or drop an e–mail whenever. Furthermore, on business days, you can easily phone us or work with the online chat service.

  • Intuitive help center
  • An Intuitive Help Section

  • If you require assistance while working on your site within the Control Panel, you could always simply click the Help control key and see your concern in the variety of articles that will pop up. We have also turned many of the articles into video lessons. The listing of training videos will load if you pick the Videos key located in each section.