Besides having more resources, a very good reason why you could get your own hosting server and use it instead of a shared web hosting plan is the fact you can install and run a wide selection of software. With a shared account, you'll be able to use programs, which don't require root access and are not set up server-side, so if you require specific software for your Internet sites, you can't set it up on a shared hosting server. This is not the situation with a server of your own where you are able to install anything you need. The downside is that you may not have much experience and managing your own server is more challenging that managing a shared web hosting account in which the service provider handles most things. That's why we offer an additional service for our server plans called Installation & Troubleshooting and you could make use of it any time that you encounter any problems with the administration of your machine.

Installation and Troubleshooting in VPS Web Hosting

The upgrade is available with all virtual private server packages we offer and you'll be able to add it either during the signup or at any time after via your billing CP. It includes one hour of custom work on your web server, so our administrators can easily assist you with software installation or setup. They can also troubleshoot any piece of software which you have already installed in the event that it does not work efficiently, so you won't need to waste time to figure out what is wrong since they can assist you in a very quick and qualified manner. As this is a one-time upgrade, you could get it only if you need it and if a particular task takes a shorter period, the remaining minutes will be available for the future and will not be reset in the end of the month. This upgrade is useful in case you cannot do something yourself or if you have our Managed Services upgrade, but the 30 minutes of custom work it includes are not enough for a certain task.

Installation and Troubleshooting in Dedicated Servers Hosting

You may add the upgrade to any one of the Linux dedicated servers hosting we offer at any time that you need it. In the event that you need any custom work from our admins as soon as your web server is ready, you can get the upgrade during the server signup process, or if you need something to be performed afterwards, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service offers an hour of work from our admins on your machine, so in case you experience any issues to install a third-party software or some app gives errors and doesn't work the way it should, our professionals shall assist you in a very timely manner. If a task takes less than 1 hour, the rest of the time will be available for future tasks and you will be able to see it within the billing area. This upgrade is suitable in the event that you do not have lots of experience with managing a server or if you use our Managed Services upgrade, but you run out of the 30 min custom work it includes.