Live Chat Support in Web Hosting
Together with the phone and ticket support, we supply live chat support as well. You are able to get in touch with us every day, which includes holidays and weekends, and we can give you more details about the Linux web hosting packages that we offer in case you are not a customer yet, or about general and billing questions in case you already have a user profile. Though for strictly tech issues you will have to open a ticket to the technical support team, because such issues will need more time to be resolved, you may still contact us through the live chat for some tech details. For example, we will assist you to set up an email address in your email client or troubleshoot various issues, saving you considerable amount of time. Even if our telephone lines are already off for the day, you'll be able to talk with a live person.
Live Chat Support in Semi-dedicated Hosting
Thanks to the live chat support service that we offer with all our Linux semi-dedicated packages, you're able to get the the right answers for any questions you may have or get numerous troubles resolved quickly. Our chat service is available every single day, which means that you can talk to a representative even on holidays and weekends. If you're not sure which plan is better for your sites or if our outstanding cloud hosting platform matches some system requirements, you may come on the live chat before buying anything. In case you're an existing customer, you'll be able to obtain more information about billing issues, account settings and a number of common tech issues you may encounter, for instance when you cannot set up an email account in a client on your personal computer. Our live chat can save you lots of time regardless where you are or when you contact us.