Phone Support in Web Hosting
In case you choose to purchase one of our Linux web hosting packages, you will be able to speak with our support team via phone for 14 hrs a day. We can assist you in choosing the ideal package for your websites because we believe that it's better to discuss such issues with a live person. In case you already own an account, we are able to help you with all of your sales/billing questions and general issues, even with some tech problems which don't need too much time or escalation to an administrator as it is more convenient to open a support ticket for time-consuming matters so as to have the entire correspondence in a single place. We have phone numbers in the US, the UK and Australia, so you will be able to call the one you prefer and talk to one of our agents.
Phone Support in Semi-dedicated Hosting
If you need additional information regarding the Linux semi-dedicated packages that we offer, you are able to call one of the three support lines that we have around the world - in the United States of America, the UK and Australia. In this way, you can check ahead of time if our solutions are suitable for your sites. If you are already our customer and you have a semi-dedicated account, you are able to reach us over the phone for 14 hours every day about any billing or general matters. For strictly technical issues you're able to employ our ticketing system to communicate with our tech support as someproblems just need longer time to be solved, still we can help you on the phone with many minor technical issues as well, saving you time and efforts.